Privacy Policy

1. Introduction

Sequents.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analysis platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your email address, name, and authentication credentials.

2.2 Uploaded Data

We collect and process the data files (CSV, JSON, Excel) that you upload to our platform for analysis purposes.

2.3 Usage Information

We automatically collect information about how you use our Service, including queries performed, analysis results, and system interactions.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our data analysis services
• Process your uploaded data and generate analysis results
• Authenticate and authorize your access to the Service
• Improve and optimize our platform performance
• Communicate with you about your account and service updates
• Ensure compliance with our Terms of Service

4. Data Security and Storage

We implement robust security measures to protect your data:

• Encryption: All data is encrypted both in transit and at rest
• Access Control: Your data is private and accessible only to you
• Secure Infrastructure: We use industry-standard security practices
• Regular Audits: We conduct regular security assessments

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With Your Consent: When you explicitly choose to share your data or analysis results
• Service Providers: With trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time through your account settings.

7. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your personal information
• Delete your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our service functionality

9. Third-Party Services

Our Service may integrate with third-party services for authentication, payment processing, and analytics. These services have their own privacy policies that govern their use of your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our Service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website or support channels.